FAQ

Products & Ingredients

Are the products all-natural?
Yes. Clean oils, butters, and natural waxes. No sulfates, parabens, or phthalates.

Handmade for real?
Yes. Small batches for consistency and freshness.

Fragrance details?
Refined, masculine profiles. Never loud. If you’re sensitive, choose Unscented.

Safe for sensitive skin?
Generally, yes. Patch test first. Avoid if you’ve had reactions to nut oils.

Cruelty-free and vegan?
Cruelty-free. Most items are vegan. Beeswax in balm is the exception.

Shelf life and storage?
12 months. Keep cool, dark, and sealed.

Oil or balm first?
Oil feeds skin. Balm shapes. Use oil, then balm.

How much do I use?
Oil: 3–6 drops. Balm: dime to nickel. Adjust by beard size.

Daily routine in three steps?

Brush or comb—what’s the difference?
Brush trains and spreads product. Comb detangles and defines. Use both.

Will it make my beard greasy?
No. Fast-absorbing oil + low-shine balm. Use recommended amounts.

Can I use on short stubble?
Yes. Oil reduces itch. Balm is optional for very short length.

What results should I expect?
Softer hair, easier styling, healthier-looking skin and beard, clean scent.

How fast will I see changes?
Feel softer day one. Full improvement in 1–2 weeks of steady use.

Does it help with flakes and itch?
Yes. Hydrates skin and seals moisture to reduce dryness.

Hold level of the balm?
Light to medium. Natural control without stiffness.

Will this help my beard look fuller?
It won’t create hair, but conditioning + training boosts shape and presence.

How often should I wash my beard?
2–4 times a week with a gentle wash. Rinse with water on off days.

Can I blow-dry?
Yes, on low heat. Apply oil first. Finish with balm.

Build-up tips?
If hair feels coated, use a clarifying wash once a week.

What if fragrance bothers me?
Go Unscented or apply lightly. Patch test first.

Nut allergies?
Some blends include nut-derived oils. Check labels. When in doubt, avoid.

Shipping time?
Orders ship in 2–3 business days. Transit times vary by carrier.

Returns or exchanges?
Unopened within 10 days. If there’s an issue, contact support and we’ll make it right.

Do you offer subscriptions?
Yes. Auto-deliver on your schedule with a discount.

Wholesale or barbershop accounts?
Available. Reach out with shop details for pricing.